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Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
Hi Rachel & Support Team,
I have my new car which is an Audi TTS.
I LOVE it!
Thank you so much for your help in ordering it through to me receiving it.
Special thanks to Rochelle, Claire and Sara who have helped me along the way from within the support team. Sorry if I have missed anyone out!
Hope you all have a good weekend with a couple of glasses of wine!!
Yes thank you, we have received the car and am very pleased.
Yes the delivery went very well, fantastic service, the lady on the transporter was very helpful and polite, the car is lovely just what we wanted, so far we are delighted with the car. Very impressed with your all round service, Peter White has been dealing with us and has been very helpful and prompt with any replies to queries we've had, first class. I do have some work colleagues who have shown an interest in your products and may be considering a lease so will find out in the new year, many thanks again and a merry Christmas to you all,
Annabelle and Alasdair
I was very happy with the service the team provided. It was efficient and stress free. I ordered my car and then waited for delivery!
Thanks for your help so far.
Also I could not be happier with my car!
It was an absolute pleasure to lease my car through fleet price. Your prices are one of the most competitive in the market.
Rachel was very helpful too.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Just to say that Chris is a credit to your team. He was patient, helpful and understanding with my quote.
“This was my first experience of leasing a car and so I was a complete novice at the process. However, I can highly recommend Fleet Prices. They offered the most competitive price for my new car which is always a bonus ! Beverley helped me through the process at every stage and was very helpful, efficient and understanding. When it comes to look for another lease car I hope I can work with Beverley and Fleet Prices again.”
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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