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Good Morning Steve
The car arrived on time and as arranged and I am very happy with both the vehicle and your service .
This is the third time I have leased a vehicle and this is the best organised and smoothest handover I have experienced .
Well done and thankyou to you and your team .
Everything was very smooth thank you, a great customer experience and overall I am very happy.
I found the service through Fleet straight forward and very efficient - my customer advisor Michael was attentive and kept me right all the way through the process. Thank you, I will use you again.
Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover.
So thankyou again for all of your help and for keeping me informed throughout the process.
Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself.
You did exactly what it said on the tin, answered all questions with an honest answer, no promises made that could not be delivered.
Kept in the loop with exactly what was happening. Many Thanks – even delivered car to the minute as programmed!!
Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
Thanks for your email. Everything went very smoothly...great service from Richard when he dropped the car off. The car is very nice...my wife is very pleased!!
Appreciate all your help.
I will be looking to replace my Golf Cabriolet by June as it will be coming to the end of its 2 year lease. I might be interested in looking at the Audi TT - do you deal with Audi or any other manufacturer?
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
Thanks for the email. I was delighted with the service I received from Fleet Prices.
Particular thanks to Anissa who was excellent.
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