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Everything went to plan with the delivery . I am very happy with my little car and also in the way that you dealt with my enquiry and order right through to the delivery process , dealing with yourself was so easy and saved on the time of going around garages and dealing with then , not to mention that you also offered a very good deal.
I would recommend fleet prices to my family and friends and would look to using you in the near future.
All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed.
The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.
I'm extremely happy with everything and, yes, the delivery went very smoothly as planned.
This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future.
Since taking delivery I have secured a GAP insurance policy.
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
Thanks again Steve for all of your support, advice and assistance in helping me through this new method (to me) of being able to enjoy having a brand new car. Your service is exactly as promised in the glowing reports of the other satisfied customer testimonials on your website.
Sorry I didn't contact you over the weekend, I didn't have access to e-mails.
The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.
Many thanks again
Yes it arrived safe and sound thank you. It's excellent.
Thanks for the follow up email.. The service I have received from yourselves has been very good with great communication throughout. Chris never got fed up with my numerous questions and always provided me with the answers in a quick and informative manner. Delivery was made within the set time scale. My only slight and it really is slight moan would be that the car was driven to me and not brought on a transporter ( I was under the impression it was arriving on one). It wasn't delivered from a local dealer either so had travelled some miles b4 arriving L. The car itself is lovely and we are very happy with it. We will not hesitate in recommending Fleet Prices to friends and family.
I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle.
Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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