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Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire
Thanks for the note and follow up enquiry on my new car.
I have to say that I couldn't be happier with Fleet Prices and the level of service and support I have received during the entire process. This is my fifth personal lease contract and so far I have not yet renewed with any company, however I would be delighted to with Fleetprices and would also highly recommend them to other colleagues who have chosen to take a car allowance rather than a company car.
Leo has been great, even ringing me the day after delivery to check everything had gone well. I do hope he keeps my number for 2 years time! The car itself is fantastic and I am delighted with the total process.
Thanks to Fleetprices!
I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it.
I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach.
I am very pleased with the service I have received from Fleet prices .
Many thanks for your help and assistance, I can definitely recommend your company to friends and family.
Thank you for your email. We are delighted with the vehicle, everything went smoothly with delivery. Thank you again.
I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out.
Overall i was very pleased with the customer service and would recommend the company to others.
If you need anything specifically answered please don't hesitate to ask.
Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.
Thank you for all your help.
Just a quick email to say thanks for great service from your team.
I'm pleased to say my VW arrived as promised and in fact was a few days earlier than the first date we were given back at the point of order.
The handover process was fine and the driver even wiped the car over so it was spotless for us.
Expectations for the car were high. Having said that, this VW is replacing my old 2007 model and will only be my fourth car in the last 21 years (all have been VWs), but this will be my first brand new one!
Very pleased with all levels of service from Beverley and the rest of the team. Replies are prompt and all staff I've dealt with are very helpful. Couldn't fault in any way.
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
Sorry for the delay in responding.
Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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