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The delivery of our vehicle went very smoothly indeed. My husband was at home last Thursday (4th Oct) and he says the gentleman that delivered was extremely polite, professional and took a great deal of care when explaining how to use the cars features etc. Ian was very pleased with the delivery of our new car and the man should be highly commended.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Sorry for the delay in responding.
Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands.
Delivery was fine.
Thanks to you and everyone at Fleetprices for arranging it. Looking forward to using it from Friday!
I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car.
We have instructed our insurance broker to take out a GAP policy for this car on our behalf.
As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent.
Many thanks once again
I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.
Euril Michael Turner
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
I was extremely pleased with fleetprices
Anissa has been brilliant and helpful in all my enquires
All of your team with whom I have spoken are more than happy to help and quick in response to any queries I have had
This is the first time I have leased a car and your team have made that an easy option with their help
Will definitely recommend you to anyone who asks
My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
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