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Apologies I was meant to send a mail yesterday. Yes delivery was both timely and all is well with the car, thanks very much for your assistance.
Just a quick note of thanks for the help and support that Ashley and your support team has given us so far in this process. if all goes as smoothly as it has done so far then we will be back !
'Steve was excellent throughout the whole process - he was very responsive, prompt and kept his promises EVERY step of the way. I would have no hesitation in recommending Fleetprices.co.uk to anyone as they have been excellent for myself. Thank you.'
Just like to send a few words of my experience with Fleetprices. This being my first lease i was a bit apprehensive about going
for a lease but have to say everything went great from first initial contact all the way through to delivery.
The only slight gripe i had was the delivery date was longer than expected, but i believe this was down to the dealer.
For the price i'm paying the car is fantastic and more importantly the kids love it as well.
I would highly recommending Fleetprices to anyone who is looking for a lease deal.
I have been very happy with the quick seamless transition of leasing. Had no problems at all and all the staff have been very helpful with any queries I have had.
Thank you for your email.
We did take delivery of the Q3 on Friday 16th May, and my comments on the whole process are as follows.
I found all dealings with Fleet Prices to be efficient and professional, with an appropriate level of contact and communication throughout. This was handled by Carmel initially and then Ben – both of whom ensured we were informed at every stage of the application and delivery process. The delivery arrangements for the car were slick with a date being estimated for w/c 12th May and then confirmed as 16th May. The driver contacted us the night before and said he was aiming for 10 am and the car arrived slightly earlier than that.
All in all, we are extremely pleased with the service we received from Fleet Price, and the associated Audi dealership, and would definitely consider using your company again for future leases.
Thank you for your email - I think everything went well, it seemed to drag out a bit towards the final month, considering I think I placed the order in December and didn't get the car until April, but that wasn't an issue for us, timing was actually spot on as I sold my car 3 days previous.
But yeah - 10/10 if I was asked to rate.
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Car has been delivered and all went very smoothly with no issues whatsoever. It's so far been a real joy to drive and has been a nice change from the previous lease (Audi A6).
The car was delivered yesterday morning. Excellent service from the delivery driver.
The car is great.
Many thanks again for your help on this.
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