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Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
Just thought you'd like to know that we received the car and it was all fine.
It really is a great car, very spacious and sounds very solid.
Had great fun getting used to the controls etc, and we're looking forward to some fine driving.
Thanks again for all your help.
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Dear Clair and Rachel
Just a quick message to confirm the car arrived safely earlier today and it's perfect. Very exited. Thank you all very much for all your help through the process. Very much appreciated. Must go now as I have an owners manual to read.....
Hello Steve ,
Just a quick line to let you know how impressed I have been with fleet price services.
From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with.
This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company.
I would have no hesitation in recommending yourselves, and I will certainly use you again in the future,
thank you once again
The delivery went very well thank you and I really like the car. This is the 1st time I have got a car on contract hire so was a little unsure how it would all work initially. Since dealing with Anissa it all became very clear of how the process works, it was clearly explained to me. After I ordered the car the whole process from start to finish was very easy for me. It has worked seamlessly.
Got the car without any issues.
Really pleased with it especially at the price.
Shame the roads are so dirty at the moment as it looked great when clean J
Many thanks for your help with this. It all went very smoothly
just a quick line to say thank you for your great service, the car arrived friday afternoon as promised. I will certainly recomemnd you to anybody wishing to take the lease option
Thank you all for the recent delivery of my new vehicle (Ford Fiesta ST-Line).
Delivery went smooth last Friday and I'll hopefully speak to you in 18mths time.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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