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We are very happy we chose Fleet prices for this this vehicle, everything was handled professionally by Peter from the beginning to end.
We will defiantly use you for future vehicles.
Allied Builders UK Ltd
Joe Fuller Allied Builders UK Ltd
Thank you for your e mail earlier this morning.
I have dealt with a number of car brokers and car leasing companies over the years and I have to say that I have found the service provided by your sales and support teams to be exceptional.. Ashley was consistently patient and helpful in dealing with my various enquiries and your sales support team members Claire, Sara and Rebecca have always been entirely courteous, swift and personable in our various e mail exchanges and telephone calls. I have certainly formed the impression that you are all 'customer-first' focused, which I have often not found to be the case when dealing with some of your competitors!
I will certainly have no hesitation of calling on your services again and wholeheartedly recommending you to other colleagues and friends.
The delivery indeed did go smoothly and the help received from the support team was greatly appreciated. As usual Leo was a great help in getting the deal through!
Just wanted to let you know our new car arrived yesterday and it's fabulous!
Thanks for all your help.
Have a great weekend,
The delivery went very well thank you and I really like the car. This is the 1st time I have got a car on contract hire so was a little unsure how it would all work initially. Since dealing with Anissa it all became very clear of how the process works, it was clearly explained to me. After I ordered the car the whole process from start to finish was very easy for me. It has worked seamlessly.
Good Evening and thank you for your email.
Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer!
However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you.
Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
Just a quick email to thank Leo and the team for all their help with my new car. The process has been so trouble-free and painless and the care was delivered to me last week.
Hi I am very pleased with my new car The delivery representative was very helpful and showed me around the car. He contacted me prior to delivery and all went very smoothly. Fleet cars kept me well informed, thank you for your help. Gill
The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.
The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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