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Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.
Yes received the vehicle. Thanks very much for all your help, my wife absolutely loves the car.
Very happy with the service from yourselves.
Kept fully upto date throughout the process.
Delivery was great. Very helpful dealer rep.
Vehicle is fabulous.
Thanks to Paul
The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you.
Barrie & Andrea Hicks
Barrie & Andrea Hicks
Thank-you for making the whole process very easy, the paperwork was easy to understand, you were very quick to respond when I had questions and managed my expectations very successfully.
The delivery of the car was on time and it's in perfect condition thank-you very much.
I shall be recommending your company to all my friends even without the Ł50 incentive (although I'm not saying that I don't want it!) and you can expect a phone call from me when my lease is up!
Thanks again for all your help - I'm loving the car!
Its great thanks. Delivery was spot on yesterday,came when they said they would.
Thanks for all your help
Car arrived nice and early on Friday. All ok with car.
Thanks again for all your help
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the â€śAppâ€ť and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of â€śData protectionâ€ť but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
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