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Car delivered, all brilliant a big thank you!
Thanks you very much for your email.
I can confirm all went as scheduled and it was a very smooth transaction. Collection of the old car was delayed for three days by the collectors but purely for logistical reasons and caused us no inconvenience.
As ever, Anissa's service and assistance was invaluable, together with the great support work of the Admin team.
We are very happy with the outcome and would certainly recommend yourselves.
Fleet Prices have been great from start to finish. I have just taken delivery of my new car and couldn't be happier. The staff at Fleet Prices were great throughout the process and kept me up to date with everything and answered every question I had. This is my first experience of leasing a car and I will recommend Fleet Prices to everyone. Fantastically professional. Thanks very much.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Again, fantastic service and great communication regarding the order and its progress.
Driver very pleased with the vehicle
All round, great job !
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
Just wanted to say that I've received the discovery sport and it looks and drives fantastic , so thank you for friendly and professional help in selecting our car.
Yes, all received and very happy with the vehicle.
Everything is fine and I'm really pleased with the car and service you've given.
David & Emma
Thanks for your help with this, I'll push any other colleagues in your direction should they be in the market to get a new car.
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