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Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive.
I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008.
In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.
If the opportunity arises then I would be happy to refer you again to someone else.
In fact I already have another open quote with Anissa for my company car.
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
The delivery went really smoothly and we love the car!
Thank you for all your help :)
Just to say that Chris is a credit to your team. He was patient, helpful and understanding with my quote.
All went well and Nickie loves the car.
Thank you for making the process seamless.
I'm very happy with the car & also the service you provided. Everything went smoothly & I was kept well informed throughout the process. A big thank you to all at Fleet Prices.
Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team.
My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times.
Other than that, car is great and very happy with the deal.
Thanks for the email.
Everything went smoothly. Paul Phillipson was brilliant.......helpful at every step along the way and
happy to resolve any "silly" questions I asked. All other Fleet staff I spoke to were also very helpful.
Delivery was as promised..............driver was friendly..........called to confirm time.............and arrived
In summary a very good experience which made the whole process stress free.
Hope this is helpful.
Dave is doing a sterling job!!....It's a learning curve for myself at the minute looking after the Vehicles and Dave has helped with a lot of questions I've had.
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