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Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
My Kuga was delivered at 8.45 am on Friday 23rd September. The driver contacted me approximately 40 minutes
beforehand to confirm arrival time. I was impressed with his attitude and co-operation.
This is my second leased car from Fleet Prices and I can say that on both occasions I have been very happy with the manner
in which the process has been carried out from start to finish. Your staff have been very mannerly and co-operative and have efficiently
dealt with any questions I have raised.
Well done everyone.
I'm very happy with the new Jaguar and can confirm the whole experience from my initial enquiry to the delivery of the car
has gone very well without any problems .
I have checked with my insurance company and can confirm I'm fully protected .
Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover.
So thankyou again for all of your help and for keeping me informed throughout the process.
We are delighted with the car and the whole process from first contact with your company has been brilliant, your staff are a credit to you from Chris to Wyn the whole team has been so helpful, we were nervous as we've never leased before but were so happy that were sure this will be a long relationship between us.
Tom, Julie and kids
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.
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