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Just to let you know that the car has arrived today as advised and very pleased – thank you.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
I'd be more than happy to share my experience with Fleet Prices.
Having leased cars previously I was somewhat prepared for what to expect and already knew the make and model I required so it really all come down to finding the best deal available.
I hit the usual comparison sites and made contact with several of your competitors to get the best deal, I have to say I was left very underwhelmed when my emails were not responded, quotes came back that did not math those on the website and generally a lack of confidence in their abilities.
I am pleased to say that Fleet Prices really stepped up and managed to secure a very competitive quote based on a new order Audi A4. Not only that, I was fortunate enough to have Andy arrange the details and I have been really impressed with his engagement, motivation and transparency throughout. A phone call was followed up with an email, he kept me fully updated throughout the process.
I have already recommended you to a number of friends and colleagues based on this experience and look forward to future discussions at lease expiry.
Many thanks and please pass on my gratitude to Andy, and if possible make sure a drink finds it way to him this Christmas as he truly deserves it on this engagement.
Yes I have received the car thank you and all is well.
Many thanks for all your help, I have found the whole process efficient and without problems.
Sorry I did mean to get in touch but was really busy yesterday!! Everything was fine with the delivery and the car looks great we are really pleased with it.
Thank you for all the help in sorting this.
There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !
Received the car on Saturday very clean and in a great condition. The delivery driver was very helpful and took me through all the controls. Very impressed.
Had some trouble with the whole credit check / finance process and lead times. I don't think I was given clear enough indication at the beginging of just how long this takes (cooling off period etc).
Apart from that though, I'd reccomend you in the future and look forward to dealing with you again.
It arrived before 9am this morning, piloted by a very courteous and knowledgeable gentleman.
Looks and drives amazing, can't wait to plod through France in it.
Took longer than we wanted to arrive but we're so happy now it's here.
My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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