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Good Morning Steve,
We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.
I'd like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I've had. Very good customer service.
If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option
Hello Steve ,
Just a quick line to let you know how impressed I have been with fleet price services.
From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with.
This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company.
I would have no hesitation in recommending yourselves, and I will certainly use you again in the future,
thank you once again
Thank you for your e mail earlier this morning.
I have dealt with a number of car brokers and car leasing companies over the years and I have to say that I have found the service provided by your sales and support teams to be exceptional.. Ashley was consistently patient and helpful in dealing with my various enquiries and your sales support team members Claire, Sara and Rebecca have always been entirely courteous, swift and personable in our various e mail exchanges and telephone calls. I have certainly formed the impression that you are all 'customer-first' focused, which I have often not found to be the case when dealing with some of your competitors!
I will certainly have no hesitation of calling on your services again and wholeheartedly recommending you to other colleagues and friends.
Many thanks for your email.
Delivery went well on Thursday, and we've been enjoying getting to know the new car over the weekend.
The service from Fleet Prices has been excellent right from the start, thanks to James in no small part. Any other time I've needed to contact your team they've always got back to me quickly and with a helpful answer.
One word sums up the service provided by Carl and you admin.staff - EXCELLENT.From my very first enquiry I received prompt answers to any queries I had and the information provided was clear and simple to follow.The only minor hassle I had was returning the finance forms in the correct PDF format.Not being a computer buff I had to get help with that but at least I'm now prepared for the next time!!
Just a quick email to thank Leo and the team for all their help with my new car. The process has been so trouble-free and painless and the care was delivered to me last week.
Very professional. Delivered just after 9am. Most efficient process.
Thanks for your help managing the process.
I would highly recommend Fleet Prices to anyone looking to lease a car, they were very helpful, insightful and helped me understand the process of leasing a car as this was my first experience of car leasing. Their were a few complications with the delivery date however the Fleet Price sales support team did everything they could in order to keep me updated and no doubt helped speed the process along.
Delivery of the car was very easy and Gill was very helpful, over all I have had a positive customer experience and would happily recommend.
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica.
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