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I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful.
Will definitely contact you again when the current lease runs out.
Thanks for all your help.
Everything is fine thank you! The delivery company you use are excellent the driver even stopped to help install the sat nav! Brilliant customer service!
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
Thank you for your email dated 15th February concerning my car. It was delivered expertly by JCT600 driver John, who was celebrating his 86th birthday that day!
My whole experience with Fleetprices has been an absolute delight. From the first enquiry to James Durrant, right through to the delivery, I could not have had a better service. James answered all my queries and was not pushy at any time and put me right at ease. I was a bit apprehensive leasing for the first time and through the internet but I have to say it went like a dream. James managed to get me a better spec car within 3 weeks and even the same colour as I wanted!
After dealing with James your Support Team kept me in the picture throughout the ordering process and were very polite and informative whenever they contacted me.
The car is an absolute beauty, delivered by 8.30am on the day of delivery and John the JCT600 driver was an real character and did an excellent job bringing my car down from the north.
The car is brilliant and I am looking forward to my 3 years of motoring with it.
Many thanks again to all your staff.
We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul.
Id like to put on record my thanks to Paul Phillipson.
The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances.
He treated me with the utmost respect and decency, never once making me feel like I was wasting his time.
He was always contactable and made the whole process fluent and easy.
He is a credit to your company.
Hi everything went very smoothly thank you with the delivery of my car ,and James Durrant kept me informed during the whoe process ,as did Jessica Taylor thanks to them both ,I would certainly recommend your firm .regards sam cox
I would like to say that Leo Nicodemou was great at sorting everything out with minimum hassle and keeping us well informed, as he also was when he leased our other car from you. This is why we came back to you to lease this car. Please pass on my thanks.
Also, the delivery driver was great, keeping us informed of exactly when he would be arriving. My wife took delivery and found him very helpful.
However, I would say the information from the Support Team was a bit confusing and contradictory as I was initially told some incorrect delivery dates, but then couldn't get any hint of a delivery date at all, which was a bit frustrating.
We are very pleased with the car.
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
Thank you for the email. The service I received was excellent - Anissa was very professional at kept me informed at every step of the way. The car is exactly as expected and the whole experience was smooth and stress free. May I also say that it was Becky Fearn who recommended me to Fleetprices and was also of great assistance.
I have already recommended your company to one of my colleagues who is thinking of leasing a car in the New Year.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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