BVRLA Membership NO: 2008
Tweets by @FleetPrices
Please select from the menu options to search our website for our latest deals or alternatively call FleetPrices.co.uk now on 0800 097 0897 and speak to one of our leasing brokers who will be pleased to help.
Thank you for your e mail earlier this morning.
I have dealt with a number of car brokers and car leasing companies over the years and I have to say that I have found the service provided by your sales and support teams to be exceptional.. Ashley was consistently patient and helpful in dealing with my various enquiries and your sales support team members Claire, Sara and Rebecca have always been entirely courteous, swift and personable in our various e mail exchanges and telephone calls. I have certainly formed the impression that you are all 'customer-first' focused, which I have often not found to be the case when dealing with some of your competitors!
I will certainly have no hesitation of calling on your services again and wholeheartedly recommending you to other colleagues and friends.
I have been very happy with the service from your company. Proven by the fact that this is now the 3rd consecutive time I have used you!
Yes Thankyou. All great. Love the car, just adjusting to it. Thank you so much Anissa for all your help with it all. We really appreciate it. X
Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition.
I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect.
I have taken your advice and have taken out GAP insurance.
If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'.
I look forward to driving this car.
Sorry I could not get back to you earlier as I have been in a meeting with the directors.
The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it.
Thanks a Lot
Yes all in all everything was fine. There was some confusion regarding my deposit payment - I thought it would automatically be taken out by direct debit but that wasn't the case and I was on holiday when it had to be paid - so there was a delay on the delivery, but the people I dealt with were all very helpful and sorted everything out as quickly as they could - so very pleased and would use you again.
Let me know if you need anything else.
Thank you for the email.
Yes I am happy with the delivery of the car on the whole, the car was missing a multimedia cable after delivery but I contacted the dealership directly and on has now been sent out.
It was a pleasure dealing with the Fleetprices team from Rachel to the support team personel. everyone that I contacted were responsive to my emails and dealt with my queries in a timely manner.
Thanks for checking in.
I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out.
Overall i was very pleased with the customer service and would recommend the company to others.
If you need anything specifically answered please don't hesitate to ask.
Delivery went well yesterday and I'm very pleased with the car. Thanks to all your team, it's been very straightforward.
(Daniel is the good looking one who set the wheels in motion)
the car took longer than I expected due to end of year plus VW were not the greatest at communication. However, Fleetprices and Leo did a grand job.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
535 Liverpool Road
Registered Office : Fleetprices.co.uk Ltd, 3 Manningford Court, Ince, Wigan, Lancashire, WN3 4JF
| Registered in England & Wales with company number : 6774890 | Data Protection No : Z1757197 | VAT No : 946297970 |
FleetPrices.co.uk are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 656734
Fleetprices.co.uk is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation FCA number: 312143.
Copyright © 2018 FleetPrices.co.uk, All rights reserved.