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Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back.
Overall very happy with the service and have already recommended to a colleague of mine.
I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out.
Overall i was very pleased with the customer service and would recommend the company to others.
If you need anything specifically answered please don't hesitate to ask.
hi anissa cars arrived and i love it, looks good in red so well happy. Thanks for all your hard work, will definitely recommend you to my friends.
Will be back in touch when i need another car, once again many thanks.
Apologies for missing your call and for emailing- unfortunately I'm chained to my desk all day and not able to enjoy the car! :( Only a few more hours left!
The car is fantastic- even better than what I thought, and the delivery was a painless experience, particularly Peter (the delivery driver) who was very professional!
I've been singing FleetPrices' praises all through the process, and have recommended you to everyone I know who is in the market for a new car. I will definitely be using your services again in three years!
I would just like to thank you all for your hard work and effort on helping me get the car.
Have a Merry Christmas and a Happy New Year! If you need to get in touch, please do not hesitate to contact me.
Thanks for getting in touch.
I've had a really good experience and great service from your team. Leo was really helpful in checking out a number of different options for me and then once I'd placed an order, Katie was really good in responding to requests about delivery dates and she was really proactive. Leo called to check if received the car and I was happy with it. The service was really good and I'll definitely look to use you again when this lease is up and would happily recommend your team.
Hope that's helpful,
Thank you , the car delivery was faultless the driver informed me by phone all the way
The car is great and I look forward to 3 years of driving a very nice car
Leasing the car though your good offices was a pleasure
Good morning Steve,
Extremely pleased with both the new car and level of service that your company have provided. Kia have clearly given a great deal of thought to the new version of the Sportage, and it shows.
It all went really well thank you! Car is great and worth the wait J
Thank you for your help and patience.
We took delivery of the car on Friday and all is great thanks.
Thanks very much for your help over the last few weeks. We've are delighted with the service we've received and the ease of the entire process. Thanks again - I would wholehearted recommend you!
Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-
1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).
Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
535 Liverpool Road
Registered Office : Fleetprices.co.uk Ltd, 3 Manningford Court, Ince, Wigan, Lancashire, WN3 4JF
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