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Very happy with car, big smiles all round and still much to discover about functionality. Thanks for your assistance
I'm still waiting for first invoice but I'm sure it will appear in due course
Yes it arrived yesterday nice and early....was in it all day, it's fantastic and I'm very pleased. Will definitely contact you again when the lease is up.
Thanks for all your help.
The service from Fleet was excellent. Right from the start with conversations with Ashley and following the order with the support team - Alisha, Claire, Sara, Rebecca and Rochelle. All were very helpful and informative. Timing of delivery was as promised, so overall all i was very pleased with the service provided.
Will definitely recommend Fleet to family and friends.
Yes the car was delivered as planned on thursday the 26th and am very happy with it.
I did contact Black horse finance as I wished to know the dates when payments are expected etc,but they advised I will receive an invoice detailing this in due course.
Overall I am very satisfied with the service your company have provided me keeping me updated with the progress of the vehicle, and i will not hesitate to recommend fleet prices to my friends.
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
Thanks for this follow-up. The whole experience has been exceptional, every member of your team I've had to interact with has always been on top form. I've passed particular praise onto your support team via Wyn for their consistently timely and informative updates during the delivery process.
For an end to end process which clearly involves a great deal of third parties and communication between them all, you've clearly got a well refined workflow in place which really does shine through.
I very much look forward to having the pleasure of using your services again in the future.
Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family.
Nowadays it is difficult to find people who care about their job and their customers and who will try everything they can to help. I cant thank Leo enough for all his help in getting my new company car and i would highly recommend Fleetprices to anyone who is looking for a car. Leo has been very professional, yet helpful and easy to deal with, and i am more than happy with the car, in fact this must be the best car i have ever had! No doubt i will be back for my next car when the contract runs out! Thank you again for all your help, without you i wouldnt be driving this car now!
Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward.
The car is great and I am very pleased.
The service from you guys was great, you kept me updated along the way, I never felt like I needed to chase you up on anything.
The guy that delivered the car was really pleasant and Caffryns should be delighted with him. He arrived in Manchester just after 7am, all the way from Brighton and he was more than happy to show me around the car and show me the controls etc.
In conclusion, all great. Thanks. John
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