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I have been very impressed with the service and car .
Helen gave fantastic service I was in contact with a few lease firms at the time but Helen understood what I wanted and found an amazing deal .
The back end team where very efficient as well .
I have recommend your firm to a few friends who are wanting to go down the lease route and hopefully I will Be back in a year or so for a car for my wife .
Thanks again 5 star service
Good Morning Steve.
I apologise for late reply, we are currently in Spain (weather not the best)
I can confirm the full process of hiring the van from yourselves has been effortless. Fleet staff has kept me informed at each stage. Very competitive prices and constant updates. Also on day of delivery we had a funeral to attend, rather than arrange another delivery date it was agreed to let my brother take delivery with my authorisation.
I would definitely recommend, and most certainly use again.
Kind regards and thank you.
Ps very happy with van....
The car is everything we expected and more. We as a family are very pleased with it so far.
This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to.
From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.
As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.
I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h
I'm happy to share my thoughts with you.
This is the first time I've done a personal lease via an Internet lease company. My experience has been very good, from Elena through to the support team. Excellent communications, guidance and support.
I'm delighted with my new car and would not hesitate to recommend you to friends and colleagues.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Everything was great and we love our new car, delivery was excellent. So thanks for all your help.
I did get a great service and very fast turnaround of my vehicle ( about 3 weeks ).
Kind regards Ashley
Received car yesterday at 9:00am
Really pleased, many thanks for all your help……..
Thank you for the email. The service I received was excellent - Anissa was very professional at kept me informed at every step of the way. The car is exactly as expected and the whole experience was smooth and stress free. May I also say that it was Becky Fearn who recommended me to Fleetprices and was also of great assistance.
I have already recommended your company to one of my colleagues who is thinking of leasing a car in the New Year.
The car is perfect. Very pleased with my choice.
The service received from your company was excellent. The price was very competitive and Anissa who dealt with my order was very helpful and attentive to all my needs and kept me informed all the way along. She is a real credit to Fleetprices.
I hope for the same service in 4 years time.
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