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As expected, everything went beautifully smoothly !!
Cars arrived at the crack of dawn, spotless.
The service I have received from Leo and the support team has been second to none !
The drivers are delighted with their vehicles.
I'm loving the car and Leo was great throughout. From dealing with my initial enquiry and securing the best value deal, through to explaining how it would work and ensuring a smooth handover to the support team. The communication from these guys up to and including the delivery was first class also. Would definitely recommend.
I found the service from start to finish highly efficient and like I was I would happily recommend Fleet prices. I do feel with how much I will spend with you that the car should have come with matts, I would be grateful if this is something you could arrange for me.
I look forward to hearing from you
Honestly Aundrae thank you so much for your support. I really appreciate the patience and co-operation. Top class service.
From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.
I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way.
When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution.
Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless.
I would certainly recommend you.
Thank you for your email. I am extremely happy with the car and commend all your staff for making the whole process smooth and trouble free. I would have no hesitation in recommending Fleet Prices for your friendly and efficient service. Big thank you to Ashley for his help and clarification with any questions I had. I must thank the delivery driver too for his communications regarding the delivery.
Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.
From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.
Wouldnt / wont think twice about using you when this deal comes to an end.
Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..
Have a nice xmas
I have received my license back and the car was delivered today.
Many thanks for all your help in making the leasing process so simple.
I'd be more than happy to share my experience with Fleet Prices.
Having leased cars previously I was somewhat prepared for what to expect and already knew the make and model I required so it really all come down to finding the best deal available.
I hit the usual comparison sites and made contact with several of your competitors to get the best deal, I have to say I was left very underwhelmed when my emails were not responded, quotes came back that did not math those on the website and generally a lack of confidence in their abilities.
I am pleased to say that Fleet Prices really stepped up and managed to secure a very competitive quote based on a new order Audi A4. Not only that, I was fortunate enough to have Andy arrange the details and I have been really impressed with his engagement, motivation and transparency throughout. A phone call was followed up with an email, he kept me fully updated throughout the process.
I have already recommended you to a number of friends and colleagues based on this experience and look forward to future discussions at lease expiry.
Many thanks and please pass on my gratitude to Andy, and if possible make sure a drink finds it way to him this Christmas as he truly deserves it on this engagement.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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