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I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.
If I could, I would buy you a pint.
Also, many thanks to Anissa for all her help as well.
With kind regards,
Its great thanks. Delivery was spot on yesterday,came when they said they would.
Thanks for all your help
Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica.
The car is perfect. Very pleased with my choice.
The service received from your company was excellent. The price was very competitive and Anissa who dealt with my order was very helpful and attentive to all my needs and kept me informed all the way along. She is a real credit to Fleetprices.
I hope for the same service in 4 years time.
No problems with delivery and happy with the service from all involved
Everyone very helpful and very pleasant.
The car is great and I am very pleased.
The service from you guys was great, you kept me updated along the way, I never felt like I needed to chase you up on anything.
The guy that delivered the car was really pleasant and Caffryns should be delighted with him. He arrived in Manchester just after 7am, all the way from Brighton and he was more than happy to show me around the car and show me the controls etc.
In conclusion, all great. Thanks. John
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
Hi Steve this was my first experience of leasing a vehicle, having been let down on delivery times by a main dealer on different make I made contact with yourselves , I wish I had found you earlier as Beverley found a vehicle in stock which was better than I was originally looking at on make and cost , I would not hesitate to recommend Fleet Prices to anyone . I will be back in a few months to get something for my wife.
Everything went to plan with the delivery . I am very happy with my little car and also in the way that you dealt with my enquiry and order right through to the delivery process , dealing with yourself was so easy and saved on the time of going around garages and dealing with then , not to mention that you also offered a very good deal.
I would recommend fleet prices to my family and friends and would look to using you in the near future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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