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Yes it arrived safe and sound thank you. It's excellent.
The service from Fleet was excellent. Right from the start with conversations with Ashley and following the order with the support team - Alisha, Claire, Sara, Rebecca and Rochelle. All were very helpful and informative. Timing of delivery was as promised, so overall all i was very pleased with the service provided.
Will definitely recommend Fleet to family and friends.
Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
I am very satisfied with the service I have received from Fleet Price to date thank you. Elena is always prompt in responding to emails and has always been able to answer all my questions. The delivery also went very well. The delivery driver contacted me an hour before the car delivery as promised and showed me round the car etc. on arrival.
It is just unfortunate I've not even had the car one week and it is now in the NISSAN local dealer as the engineer warning light came on over the weekend. The reason I got shot of my previous car was because of its unreliability and the fact is was in the garage more than it was on the road. I just hope this car is not going to be the same. I do however appreciate you and Elena's support and help this morning when the Nissan Dealer were unable to verify the car.
Delivery went well and I've written a positive testimonial on your web site. Very happy with the car - the engine is refined and the dash is a very high quality.
I've already thanked Leo for working so hard and will definitely consider Fleet Prices again in three years time, should I still require a lease car.
Thanks for your mail, and please feel free to use this endorsement on your site etc.
I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.
I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.
On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .
Best of success to you, for me it's deserved based on your high customer service and good rates.
Dear Clair and Rachel
Just a quick message to confirm the car arrived safely earlier today and it's perfect. Very exited. Thank you all very much for all your help through the process. Very much appreciated. Must go now as I have an owners manual to read.....
I would be pleased to provide feedback on the service I received from Fleet Prices.
The whole process of selecting and ordering the car was very easy for me and the contact I had with everyone involved was excellent. I was kept informed at every stage both by email and telephone. My questions were always answered fully and promptly, no chasing was required at any time.
The car was delivered on time and the handover from Dan was very thorough and he took me through the basics of the car and the technology that comes with it.
On my experience so far I would definitely recommend Fleet Prices to any friends or family considering leasing a car.
All in all a very pleasant experience and I love my new car J
Hope that helps
It arrived before 9am this morning, piloted by a very courteous and knowledgeable gentleman.
Looks and drives amazing, can't wait to plod through France in it.
Took longer than we wanted to arrive but we're so happy now it's here.
I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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