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I recently received delivery of my new vehicle, a Mecedes C class on contract hire. I spent extensive time researching deals and in the end fleet prices were very competitive and a lot cheaper than the main dealer. I contacted 7 leasing companies with my requirements via email and fleet prices were the only one to comprehensively respond so I called and we started to discuss my options.
The sales rep Michael was very professional in all his communications and delivered on all his promises.
The car and delivery was as agreed.
I have my new car which I am very happy with
I initially spoke with Leo and found him very helpful offering suggestions and ideas with options for the type of vehicle that would suit my lifestyle
Once I hade settled on a car and understood the financial commitment which I was happy to accept and go forward with I placed an order
I had said that I was keen to obtain delivery as soon as possible and Leo said he would work on the delivery date I was after
He then passed me on to Jessica who took me through the next steps of the process and gave me reassurance by answering my questions I had
Both Leo and Jessica provided an excellent service giving me detail when required. These are both excellent representatives of your company and have given me every reason to recommend your company to others I work and socialise with
The car arrived on time to the specification requested and in immaculate condition. The delivery driver took me through the basics of the controls and he was very helpful
I have had the car for a week now and gradually I am getting to know more about the car and it's controls
All is going well and I know I have the safety net of you and your team behind me.
To ensure all Is secure for the future I have take the GAP insurance offered by you company to give me that extra peace on mind while I have the car
I have had been offered a good service and and excellent product backed up by fantastic people
I will happily recommend anyone to discuss their needs for cars in the future
Good Morning Steve
I am extremely happy with the service I received from yourselves and would definitely recommend you to friends, family and business associates. Especially good was Paul Phillipson who handled my transaction. Communication was good and arranging a replacement car for a particularly important weekend was greatly appreciated.
Many thanks again.
Northern Kitchens Ltd
I am over the moon with my new car. Fleet Prices provided an unrivalled service with very competitive pricing.
I mainly dealt with Katherine Mc Mullan in your sales department. Katherine was amazing, she dealt with all my queries in a timely and professional manner. I didn't feel at all pressured to lease the car from yourselves because she wasn't pushy which is a rare find when dealing with these matters. I was overall very impressed with my experience with Fleet Prices and I will be leasing my next car from you!
Everything went fine yesterday, was impressed with the delivery driver who took the time to explain the features on the car.
As you say, now very much enjoying the car.
Thank you for your help with this, the service has been excellent.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
The delivery of the vehicle went really well with no issues.
In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future.
The car was delivered yesterday morning. Excellent service from the delivery driver.
The car is great.
Many thanks again for your help on this.
Iíve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period Iíve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but Iíll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
The process and delivery of the Mercedes was spot on.
Rachel was very helpful throughout.
I'm very happy with the process overall.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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