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Everything went perfectly, leo also gave me a call which I appreciated.
I will recommend fleet prices to others.
The process and delivery of the Mercedes was spot on.
Rachel was very helpful throughout.
I'm very happy with the process overall.
Thank you for your e mail earlier this morning.
I have dealt with a number of car brokers and car leasing companies over the years and I have to say that I have found the service provided by your sales and support teams to be exceptional.. Ashley was consistently patient and helpful in dealing with my various enquiries and your sales support team members Claire, Sara and Rebecca have always been entirely courteous, swift and personable in our various e mail exchanges and telephone calls. I have certainly formed the impression that you are all 'customer-first' focused, which I have often not found to be the case when dealing with some of your competitors!
I will certainly have no hesitation of calling on your services again and wholeheartedly recommending you to other colleagues and friends.
Thank-you for making the whole process very easy, the paperwork was easy to understand, you were very quick to respond when I had questions and managed my expectations very successfully.
The delivery of the car was on time and it's in perfect condition thank-you very much.
I shall be recommending your company to all my friends even without the £50 incentive (although I'm not saying that I don't want it!) and you can expect a phone call from me when my lease is up!
Thanks again for all your help - I'm loving the car!
Excellent service from start to finish, special thanks to Peter he answered every question i had along the way. Would recommend your service to anybody (already have to a couple of people) Thanks again
Yes all fine thanks. Good comms by email/phone all round. Shame we couldn't squeeze it all in and get delivery before xmas but that was a long shot I know. No floor mats is the only disappointment - would have been nice if they were thrown in.
Thanks for your email. I'm very happy with how everything has proceeded. Your team has all been extremely helpful every step of the way and has kept me fully informed. I will definitely be recommending you to anyone who I know who will be interested in leasing a car!
Thank you for your message. The whole process from beginning to end was painless and efficient. Beverley answered my questions promptly and was a pleasure to deal with.
The car was delivered as promised and the handover, too, was hassle free.
I will happily recommend Fleet Prices to friends, family and colleagues.
I found the service from start to finish highly efficient and like I was I would happily recommend Fleet prices. I do feel with how much I will spend with you that the car should have come with matts, I would be grateful if this is something you could arrange for me.
I look forward to hearing from you
Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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