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Good Morning ,
Thanks for getting in touch. As told to your staff, I have been very happy with the customer service. Mike, Rochelle, Rebecca and Michelle, no weak links in this chain, answering all questions with a no hassle attitude, v professional and friendly. The delivery driver whose name I think is Gordon was chatty and brought the car in perfect condition. Also the car surpassed my expectations in terms of quality so the value for money is impressive on this lease. As this is the first time leasing and I've had to learn how this process works I appreciate how I've been dealt with and I would definitely recommend your services. And then to top it off the MD sends an email to make sure everything has gone wellJ Keep it up!
Thanks for the follow up email.
Yes, everything went smoothly and we're very pleased with the Skoda, it's a great car. Only a very minor issue which James Durrant is sorting for me.
I sent a congratulatory email to your team only last week, to thank them for the efficient service they've given me and for making our first personal lease deal a pain free experience.
I'll certainly be recommending you to family and friends and no doubt when our deal is up in a couple of years, we'll be using you again.
I received my car yesterday late evening. I wanted to drop a line about the service I have received.
Right from Day 1 when I called you for the quotation , I could easily sense that I was in safe hands! And I felt I will be receiving a great service from you. You answered my many never ending queries, thank you so much for all your time and effort.
The entire process was a breeze , you made it so simple and easily. I greatly appreciate your professionalism. I constantly received updates from you about the delivery dates etc. I couldn't have asked for a better support. I will recommend Fleetprices to everyone who is looking to get a car!
Thanks you for everything you do and bringing smiles to all who speak to you. Have a very nice Christmas and a great new year.
We really love the car. It's above our expectations if we are honest. It was delivered on time and without any issues.
I would like to take this opportunity to say thank you to you, Rebecca and your company for everything you have done for us. I would specifically like to mention Ashley. From our first interaction with Ashley he has been nothing less than fantastic and constantly went above and beyond, especially with all the work and determination he went to in securing and sorting out the vehicle with the finance company. He displayed complete professionalism and was extremely helpful throughout our process. I think we were very lucky to have him sort our car for us. Please pass this on to him on our behalf.
My brother recommended your company to us and we've been very happy indeed and I will definitely recommend your company to my friends from Italy and here in the UK.
Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices.
By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful.
I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke.
I certainly would have no hesitation in recommending Fleet Prices.
Thanks again and my best wishes for your continued success.
Just wanted to say thanks for all your hard work getting this sorted. The car arrived today and it is fantastic and even better than I thought it would be.
Hope you have a great Xmas and happy new year.
Car has arrived, really happy with it! Thanks for your service - it's been excellent.
Thank you for your email. I am very happy with my new lease car which was delivered with no problems on 29 June. Anissa was very helpful during the order process, and other staff managed the process of completing the finance agreements efficiently, including contacting the dealer when there were problems taxing/registering the vehicle which were delaying delivery.
Hi Jessica / Anissa
My car came this morning and I'm over the moon, it's amazing!! Thanks so much for all your help
Thanks to Paul
The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you.
Barrie & Andrea Hicks
Barrie & Andrea Hicks
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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