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Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
It couldn't have been any easier
Chris was very helpful and a genuine good guy
was a great ex and even after I changed my mind about model of car things were still very smooth
Support team were great also
Stress and hassle free I will never go back to a dealership to buy a car
Ive told everyone at work and the golf club what an absolute joy it was to deal with your company
And was the cheapest contract I could get the car for by far
This is how getting a new car should be done
Your staff are q credit to your company
Thanks scott Marshall
Yes delivery went well, new car is lovely :)
Thanks once again
Leo was fantastic all the way through the process, he even rang me after I had received delivery of the car to see if the handover went well
Also, the admin girls were very good, communicating at every stage of the deal
I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008.
In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.
If the opportunity arises then I would be happy to refer you again to someone else.
In fact I already have another open quote with Anissa for my company car.
Just to say the vehicle arrived today and my wife and I are delighted with it.
I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.
I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.
I had a great experience dealing with Fleet Prices.
My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.
The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.
Apart from that all good.
Thanks you for giving me the option, however I do not require GAP insurance
I am extremely happy with my new car and cannot believe how easy your team made the entire process.
I cannot recommend Fleet Prices highly enough and have received exceptional customer service. The deal I found on my Audi A1 is better than anywhere else on the internet (and I spent a lot of time looking!!). The whole process from requesting a quote for the vehicle through to vehicle delivery was quick and seamless and my emails were answered very quickly and with courtesy. I have been dealing mainly with Rachel who is always polite, knowledgeable, helpful and happy and its reassuring that the level of service is consistent even after the delivery of my car.
I wouldn't hesitate to recommend Fleet Prices!
I was really impressed with Paul and his team he stuck with me and got me what I wanted in the end
The car was delivered on time by a very nice chap and so yes I was well pleased with Fleet and will use them again
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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