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The service provided by both Paul and the Support Team was excellent. There were difficulties with the original order as the supplier could not provide a build date for the vehicle and Paul was able to secure an alternative at short notice and also found the best deal that he could. The support team kept me up to date at all times and were always extremely helpful when I contacted them. Any queries were always answered promptly by Paul and the Support team and I would have no hesitation recommending the company.
It has been a pleasure to deal with the Fleet Prices team because of their professionalism and attention to detail..
I have sent an email to both parties to thank them for their help.
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
Many thanks for email regarding the delivery of my Ford Fiesta. Perhaps you might like to hear about my experiences with your company.
I must confess the whole process from start to finish has been efficient and very pleasing throughout, without any problems. I found that all staff (James and Jessica in particular) have been helpful, courteous and informative throughout the process dealing swiftly with any queries etc. The aforementioned vehicle arrived on time and the driver even ensured that I was completely satisfied with the vehicle before he departed.
Best of all was the price-excellent value for money!
So, I believe that sums things up.
Car received, everything is fine and I have nearly worked out what all the buttons do :-)
“This was my first experience of leasing a car and so I was a complete novice at the process. However, I can highly recommend Fleet Prices. They offered the most competitive price for my new car which is always a bonus ! Beverley helped me through the process at every stage and was very helpful, efficient and understanding. When it comes to look for another lease car I hope I can work with Beverley and Fleet Prices again.”
Yes everything as great and the delivery person was really helpful.
Thank you for your help, you will be the first port of call for our future cars! I think I may have to go with a Mercedes next time!
'This is my second lease from Fleet Prices and I must say, customer service was great. Elena was very informative and quick in responding to me with different options. Communication was excellent throughout. Car was delivered in great condition and exactly when I was told it would when booking the lease deal. Very happy with car and have recommended you to friends. Thanks'
Good Morning Anissa
I hope you had a good holiday!
The delivery went well, the driver was polite and helpful,
Took a little longer than expected, but wasn't his fault due to an accident and traffic on the motorway (I know that well).
The car looks very tidy and as expected,
Thank you for your assistance thus far,
In summary, an efficient and pleasant experience J
Thank you for assisting in getting me the A6, it is a beautiful car.
The whole process with Fleetprices was very good.
As Beverley knows I was getting very disgruntled with the previous companies offering what turned out to be fictitious Cars.
I would have no hesitation in recommending you to anybody looking for a lease car.
SNB will have a requirement for another car (don't know which Manufacturer though) in Jan/Feb 2014.
Hope you continue to thrive in a very competitive market, Beverley lived up to her promises with regard to my Order.
Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.
If I could, I would buy you a pint.
Also, many thanks to Anissa for all her help as well.
With kind regards,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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