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Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
The car is perfect. Very pleased with my choice.
The service received from your company was excellent. The price was very competitive and Anissa who dealt with my order was very helpful and attentive to all my needs and kept me informed all the way along. She is a real credit to Fleetprices.
I hope for the same service in 4 years time.
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
Yes, all received and very happy with the vehicle.
All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed.
The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.
I am more than happy with my car and my experience leading up to its delivery.
When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.
Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.
Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!
Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.
I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.
Hi Steve this was my first experience of leasing a vehicle, having been let down on delivery times by a main dealer on different make I made contact with yourselves , I wish I had found you earlier as Beverley found a vehicle in stock which was better than I was originally looking at on make and cost , I would not hesitate to recommend Fleet Prices to anyone . I will be back in a few months to get something for my wife.
I am extremely happy with my new car and cannot believe how easy your team made the entire process.
I cannot recommend Fleet Prices highly enough and have received exceptional customer service. The deal I found on my Audi A1 is better than anywhere else on the internet (and I spent a lot of time looking!!). The whole process from requesting a quote for the vehicle through to vehicle delivery was quick and seamless and my emails were answered very quickly and with courtesy. I have been dealing mainly with Rachel who is always polite, knowledgeable, helpful and happy and its reassuring that the level of service is consistent even after the delivery of my car.
I wouldn't hesitate to recommend Fleet Prices!
Thanks for your email. I'm very happy with the car and cannot fault the delivery service. Terence, the delivery man was very helpful and was spent some time with me explaining the vehicle before handing it over.
We have found the whole experience extremely smooth and pain free, from the moment we made the initial enquiry through to the car being delivered we have found every very knowledgeable, friendly and professional and we have been kept abreast of the delivery and what to expect on a regular basis. I wouldn't hesitate to recommend fleetprices and would be looking to use you again when the vehicle is up for replacement
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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