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Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
Best regards
Phil Morris

Phil Morris

Just a quick note to say thanks for the help provided to me by you and your colleagues over the past few month. The first quotation you provided to me was by far the best for the car I had chosen and even though I then had to wait quite a period for the car to be delivered this was down to the fact that Skoda had to build it with the extras I had specified. It has been really easy to deal with you and my emails have always been answered very quickly either the same day or the next day. I expect to be coming back to you in 2012 as my wife has her eye on a Golf cabriolet so if you could keep your eye out for a deal on one of these it would be appreciated.

Phil Garner

Hi Steve

I had a great experience dealing with Fleet Prices.

My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.

The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.

Apart from that all good.

Thanks you for giving me the option, however I do not require GAP insurance

Lorraine

Lorraine Cooper

Dear all at FleetPrices.

The whole process went very smoothly from initial enquiries to delivery,
A good choice of high spec vehicles at very competitive lease prices,
finance arranged easily and quickly, vehicle sourced without long delivery time.
Vehicle delivered on time at my convenience, excise licence posted seperately.
Thank you Peter.

Now to enjoy my new Skoda Yeti Outdoor Diesel Estate 2.0 TDI CR Elegance.

Rob Browning

Thank you for your email.


Everything is fine with the car, thank you. The chap from the Chris Variava Dealership in Nottingham was excellent, when he delivered my car to me... I do recommend that you continue to use them in future as they have offered me great service so far.


Fleet Prices have been spot on as well - James was most helpful when sourcing my car for me.


Many thanks,

Andrew

Andrew Burns

The car is beautiful and I am very pleased with it. As to your service, I cannot fault it. Ashley was a pleasure to deal with from start to finish, and your customer service team dealt with my questions in a pleasant and efficient way throughout. This was important as there was quite a wait for delivery, which I was aware of from the start. I certainly would not hesitate to use Fleetprices again should I go down this route in the future. I would also be happy to recommend you to friends should they be looking to lease.
Many thanks
(John) Andy Tulloch

Andy Tulloch

Thank you.
Just to let you know that I found Dale to be most accommodating and polite. He assisted me with all my queries and, as a result, I have recommended your organisation to others.
I am grateful for all your help.

Chris C

Hi Steve,

I cannot thank you all enough for the superb service you have given me with my car lease. If I had know it was going to be as easy as this I would have done this years ago. A special thank you to Dave Marston who answered my questions with patience and humour and was extremely helpful. I am loving my car and keep looking for any excuse to go for a drive. I have been recommending you to everyone I know!

Thanks again

Liz

Liz

Very happy with the service from yourselves.
Kept fully upto date throughout the process.
Delivery was great. Very helpful dealer rep.
Vehicle is fabulous.
Many thanks
Mark

Mark Greenwood