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Hi Steve, apart from delivery being 1 week late everything else was ok. You did provide a hire car in the interim. Communication, response etc. Very smoot & operator friendly system.
Yes we would like to take advantage of the GAP insurance, if someone could send me a proposal / invoice
We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition .
With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you.
Thank you for making the whole experience hassle free.
Vehicle hasarrived and we are very pleased with it. Worth the long wait!!
Pete and Esther
Thank you for all youve done for me in receiving my car on time, I absolutely love the car, the team worked fantastic on behalf.
Thanks for the email. Everything has been fine upto the point of delivery but unfortunately the car was delivered with a scratch which was pointed out and recorded with the driver. I believe your customer service team and Leo are arranging for it to be repaired via the supplier?
Apart from that I'm really happy with the car and the service provided by your company.
Good Morning Steve,
We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.
I'd like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I've had. Very good customer service.
If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option
Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
Many thanks for your follow up email. The Audi arrived as arranged and I am delighted with my new car. The whole process with Fleet Prices has been straightforward and I would not hesitate to recommend you to friends and family. Helen McFarlane was particularly helpful and dealt with all my queries in a professional but friendly manner. I have never acquired a car via the internet before – you made it very easy. Many thanks.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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