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It's not clear where you want me to respond to, so I am replying to your email.
Dealing with Fleetprices has been outstanding:
1. The offer you obtained from Volvo Car Leasing was extremely competitive
2. The Fleetprices staff have all been friendly, helpful and efficient
3. The new vehicle was ready well ahead of expectations
4. The offer I received for my existing vehicle (via Leo) was better than I had expected
5. The sale of the vehicle went off without a hitch
6. The collection of my new vehicle from Holdcroft in Stoke on Trent went off again without a hitch. The Holdcroft staff were very helpful and the car ready, clean and waiting.
7. The car is exactly as ordered and a delight to drive.
I would not hesitate in recommending your services to others.
With best regards
It's here and it's lovely! Going out for a drive soon!
Thanks again for all your help and good service.
I'm delighted with the entire lease process...from start to finish. The assistance and advice I received from James Durrant were key to my decision in going for a lease deal...as was the price which your competitors could not get close to! James was always easy to reach and never tired of my endless questions. Once I had agreed to lease, the further assistance I received from the Support Team was invaluable. My car was delivered months ahead of schedule and is a joy to drive. I would not hesitate to recommend your company to family and friends.
Sorry I didn't contact you over the weekend, I didn't have access to e-mails.
The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.
Many thanks again
Everything is fine and I'm really pleased with the car and service you've given.
David & Emma
I have to praise Carl . This is my very first lease deal so I was
a touch out of my depth at first.
I constantly asked questions and sought reassurances.
Carl answered the lot and probably ended up doing me about 6 different
quotes on various Yeti's.
My only grumble would be being advised the car would be with us by
April 1st which slipped to the 4th.
Anyway, I found the process smooth and Fleetprices the most
Every went perfectly, I will strongly recommend your services to others and Mike Tibbs was Superb no pun intended...
only question how do i get bigger alloys?
Thank you for your email.
I am very happy with the car and the delivery went smoothly.
Helen was an absolute star who went above and beyond helping me find and lease a car for the first time. Claire, Rachel, Rebecca, Rochelle and Sara in the support team were extremely helpful and informative, replying to any email very swiftly.
I felt I was in safe hands throughout the whole process and in 3 years time will be returning to Fleet Prices for more great service and another great deal.
Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire
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