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My experience was very positive and Rachel was fully supportive and helpful.
I took out 2 leased cars from Leo. Its now some months ago and looking back the whole experience was excellent, from the cheapness that leasing brings to the lightening service of Leo. Well done all, totally excellent.
The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates.
All seems OK so far with the car. 10/10 for service and process.
I would use your company again if the car and deal fit my requirements.
Best regards to all involved
Ok so I've had the car a couple of weeks now and I'm very happy with it. I think if someone's looking for a stylish, well equipped, safe & perhaps sensible car then its a good choice
Re the service I got from you guys, well, Leo was great...from beginning to end he really was a pleasure to deal with. He kept the process moving along nicely and got things done quick. Every time i sent an email or called he was straight back to, making sure things got actioned...right up to the point of delivery. I'll be actively recommending you, and particularly Leo, to any of my friends whom i hear are in the market for a new car.
I cannot thank you all enough for the superb service you have given me with my car lease. If I had know it was going to be as easy as this I would have done this years ago. A special thank you to Dave Marston who answered my questions with patience and humour and was extremely helpful. I am loving my car and keep looking for any excuse to go for a drive. I have been recommending you to everyone I know!
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Hi Anissa sorry I did not get back. All went ok and on time . Absolutely love the car . Thanks for all your help .
I have to praise Carl . This is my very first lease deal so I was
a touch out of my depth at first.
I constantly asked questions and sought reassurances.
Carl answered the lot and probably ended up doing me about 6 different
quotes on various Yeti's.
My only grumble would be being advised the car would be with us by
April 1st which slipped to the 4th.
Anyway, I found the process smooth and Fleetprices the most
Many thanks for all of your help over the last few months.
I would like to say that I am very pleased with the service that I have received.
Delivery was smooth, prompt and driver kept me well informed.
This is the first time I have ever had a Volvo and it is a much bigger car than I am used to, but it has been an enjoyable experience so far.
I would like to thank Elena and your team for all your help.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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