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Regarding the ordering and delivery of my new vehicle I would like to thank all involved with the professional and prompt requests.
I would certainly recommend your company if any person was looking to finance a motor vehicle.
Also regards to the driver who delivered my vehicle for his professional and friendly attitude.
the delivery did go smooth and I'm very happy with the car. I have also recommended fleetprices to others since. Re GAP insurance, I would rather leave this at the moment.
Thank you for making contact.
I am very, very happy with my new car although I am still trying to work out how to drive it – got stuck in traffic this morning and was surprised to discover it was a Stop/Start affair!!!
I would like to thank your company, especially Leo Nicodemou, for the help and assistance re leasing my Qashqai Hatchback 1.6 DiG-T N-Connecta [Comfort Pack] 5dr . I stumbled across Fleet Prices whilst googling leasing companies and I am so glad I found you. Leo was lovely to work with and I trusted him immediately. He was unbelievably patient with me as I dithered over the model and the colour. We exchanged many emails and had many telephone conversations and he was incredibly helpful and knowledgeable about the specifications and colour offerings of both the Nissan and other makes. He was also very understanding when I changed my mind once one order had gone in, not batting an eyelid when I decided to upgrade the spec at the last minute and had to complete new paperwork.
I would also like to congratulate your Support Team – they, like Leo, are extremely friendly and kept me updated all along re the registration number for the insurance and very helpfully changed the delivery date for me to fit in with my work schedule. I was very impressed with the responsiveness of both Leo and the Support Team – I never had to chase up for a response to emails as they were very reactive.
All in all, a very positive experience and I would have no hesitation in recommending your company to other people.
Many thanks and kind regards
As a business owner myself I understand the value of feedback, both good and bad, and will always speak as I find. I'm please to say I only have positive things to say about my experience with Mike and the team. During the process there were issues that cropped up and the vehicle had to be changed several times, ending with a selection from immediately available stock due to time constraints caused by a delayed delivery date. Mike has been incredibly helpful, patient and supportive with me as things have needed to change, and I changed my mind, and kept me informed throughout.
I would happily recommend Mike and will be contacting him when I need my next vehicle.
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
Helpful, prompt and efficient. Would be happy to recommend
The car was delivered on schedule and am very happy with the car.
D Chand Business Services
My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
Thank you for your email. I have been very happy with both the service and help that I have received to date. Mike Tibbs was extremely helpful and the car was delivered as scheduled.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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