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Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family.
Car arrived as promised.
Thank you for the great service you provided. I will happily recommend you to my friends.
the car took longer than I expected due to end of year plus VW were not the greatest at communication. However, Fleetprices and Leo did a grand job.
I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!
All went very smoothly to be honest. Great service. Thank you.
Hi Anissa sorry I did not get back. All went ok and on time . Absolutely love the car . Thanks for all your help .
Yes Thankyou. All great. Love the car, just adjusting to it. Thank you so much Anissa for all your help with it all. We really appreciate it. X
I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.
All the best Beverley and thanks again.
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