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Everything went very well on Friday and I am absolutely over the moon with the car.
In terms of feedback, the service from Fleetprices has been fantastic throughout – a very personal and friendly service, the process was very straight forward and I was kept informed of the progress throughout.
In terms of Volkswagen at Cheltenham they were great – they made me and my wife very welcome, Steve was very helpful showing me around the car and even went to the trouble of fitting some mats in the car.
With the problems I had with the personalised registration I would like to take this opportunity to thank you and everyone else concerned for the help and support with this matter, it was a trying time for me and I am sure this was very frustrating at your end. I recognise that you and the team at Volkswagen went over and above to resolve this problem for me.
Overall I cannot fault Fleetprices and Volkswagen and would certainly recommend to colleagues, family and friends.
Thanks again for everything.
Everything went perfectly, leo also gave me a call which I appreciated.
I will recommend fleet prices to others.
Just to say thank you for all your assistance. Its been a pleasure to deal with you and your
company. Your service was excellent.
I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition .
With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you.
Thank you for making the whole experience hassle free.
Hi Rachel - Just to confirm i received the car this morning without any problems. Thanks for your assistance during the process.
Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover.
So thankyou again for all of your help and for keeping me informed throughout the process.
Everything was great and we love our new car, delivery was excellent. So thanks for all your help.
I would like to say that Leo Nicodemou was great at sorting everything out with minimum hassle and keeping us well informed, as he also was when he leased our other car from you. This is why we came back to you to lease this car. Please pass on my thanks.
Also, the delivery driver was great, keeping us informed of exactly when he would be arriving. My wife took delivery and found him very helpful.
However, I would say the information from the Support Team was a bit confusing and contradictory as I was initially told some incorrect delivery dates, but then couldn't get any hint of a delivery date at all, which was a bit frustrating.
We are very pleased with the car.
Thank you , the car delivery was faultless the driver informed me by phone all the way
The car is great and I look forward to 3 years of driving a very nice car
Leasing the car though your good offices was a pleasure
Thanks for getting in touch.
I've had a really good experience and great service from your team. Leo was really helpful in checking out a number of different options for me and then once I'd placed an order, Katie was really good in responding to requests about delivery dates and she was really proactive. Leo called to check if received the car and I was happy with it. The service was really good and I'll definitely look to use you again when this lease is up and would happily recommend your team.
Hope that's helpful,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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