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The car is everything we expected and more. We as a family are very pleased with it so far.
This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to.
From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.
As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.
I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h
Sorry I could not get back to you earlier as I have been in a meeting with the directors.
The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it.
Thanks a Lot
Yes all fine thanks. Good comms by email/phone all round. Shame we couldn't squeeze it all in and get delivery before xmas but that was a long shot I know. No floor mats is the only disappointment - would have been nice if they were thrown in.
The car is great - thanks
Thanks for the email, the service offered by your company and Leo in particular has been most welcomed.
Leo has gone above and beyond and we eventually got my car.
I will remember this next time I order a vehicle and will be in contact when my current lease is coming to an end.
Thanks Rachel, yes all delivered fine, very happy with the service
Thanks for your help
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!
The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.
Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.
I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.
Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!
All received and love the car. Can't believe how great a deal we got with the spec of the car. Thank you so much for all your help.
Jay, Hannah & Fearne
Thanks for your e-mail. Yes, I am very happy with my car and also with the excellent service that you have provided. I was kept up-to-date all through the order and delivery process and everything went smoothly.
Thanks also for the GAP insurance reminder – I actually already have this type of insurance.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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