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Delivery went very well, the driver even called me on Saturday to check the delivery time would be OK for me. The team at fleet prices were also good in keeping me informed throughout the process.
The car is lovely, was with me by 9am. Everything is good and thank you for arranging the delivery so quickly for me.
Delivery went smoothly and we are delighted with the car!
I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there.
I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls.
More than happy with all you help to date, its been a great service experience from start to finish.
Everything went well, car is fantastic. Everything I wanted and more.
Everyone was great and really quick at answering any questions I had, no matter when I emailed them through.
Everything has been great and the car is incredible. Your team has been fantastic throughout the process. Even when just offering advice regarding my current lease going back.
Would recommend you to anyone and already have to all of my friends that are looking at leasing.
Yes thank you, we have received the car and am very pleased.
The car has been delivered on perfect time. Everything went smoothly from start to finish and we are very satisfied with the professional service that you provided and in particular Chris Greene's help and quick responses in handing our initial enquiry, questions and the appropriate paperwork.
We would definitely recommend Fleet Prices and will be back gain at the end of our current lease contract.
Iíve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period Iíve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but Iíll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
Thanks Steve great service always kept informed will recomend
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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