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I am extremely happy with my new car and cannot believe how easy your team made the entire process.
I cannot recommend Fleet Prices highly enough and have received exceptional customer service. The deal I found on my Audi A1 is better than anywhere else on the internet (and I spent a lot of time looking!!). The whole process from requesting a quote for the vehicle through to vehicle delivery was quick and seamless and my emails were answered very quickly and with courtesy. I have been dealing mainly with Rachel who is always polite, knowledgeable, helpful and happy and its reassuring that the level of service is consistent even after the delivery of my car.
I wouldn't hesitate to recommend Fleet Prices!
Thank you very much for your email, i am really pleased with the services and the delivery of my car! I have only good comments to say for the overall experience! Leo's services and help were excellent, he provided all the clarifications and re-assurance I needed and helped me take my final decision.
The only comment i have is that during the waiting period i had to 'chase ' the supporting team for updates and status of delivery! But that wasnt a major issue! They always replied minutes after my emails and being very helpful!
The delivery of the car went very well, car arrived in excellent condition the gentleman who deliver the car took the time to explain its functions etc!
I am very happy with my choice of this car and extremely pleased with your services!
Thank you very much and be sure that i will definetely recomend you at sny chance!
I want to thankyou for all your help with obtaining this vehicle. I appreciated your advice about the vehicle when i was looking to purchase including the advice on the various different finance / lease options available. You were knowledgeable and took time to explain to me the various options and pricing (including time on your weekend)
I wont hesitate to recommend fleetprices to friends of mine
Many thanks again. I am very much enjoying the car
Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.
Hi Steve, everything went smoothly and the car is more and better than expected.
Thanks very much.
Thank you for the email. I am very happy with the vehicle and the service that I received from yourselves.
Response times were always quick and the staff helpful. The same can't be said for the delivery service we received from Audi.
A very rude lady dropped off a courtesy car to my mother in the morning. We were told that the car delivery driver would call an hour before arrival, he didn't. He arrived bang on 12:30 luckily my wife was home for her lunch. He pulled the car on the drive, barley said more than 10 words to her. He didn't take her around the vehicle or even show her anything other than the mileage and then he was gone.
As far as Fleet though we would definitely be happy to use again the service was 10 out of 10 all the way through.
Everything was fine, thank you.
The delivery driver was polite and helpful. The car is great and has exceeded expectations.
Your post sales staff were attentive as usual and Leo was , as always, a pleasure to deal with.
Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery.
I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that!
Thanks very much for all your help.
I found the service from start to finish highly efficient and like I was I would happily recommend Fleet prices. I do feel with how much I will spend with you that the car should have come with matts, I would be grateful if this is something you could arrange for me.
I look forward to hearing from you
I would like to say that Leo Nicodemou was great at sorting everything out with minimum hassle and keeping us well informed, as he also was when he leased our other car from you. This is why we came back to you to lease this car. Please pass on my thanks.
Also, the delivery driver was great, keeping us informed of exactly when he would be arriving. My wife took delivery and found him very helpful.
However, I would say the information from the Support Team was a bit confusing and contradictory as I was initially told some incorrect delivery dates, but then couldn't get any hint of a delivery date at all, which was a bit frustrating.
We are very pleased with the car.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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