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I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
Every went perfectly, I will strongly recommend your services to others and Mike Tibbs was Superb no pun intended...
only question how do i get bigger alloys?
Everything went well thank you, no problems at all. The car is beautiful.
Thank you again for all your help and your efforts to keep us up to date with progress along the way.
Everything was great and we love our new car, delivery was excellent. So thanks for all your help.
Good Morning Steve,
We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.
I'd like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I've had. Very good customer service.
If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option
Thanks to the support staff (Alisha, Rebecca and Jessica) for keeping me updated on the progress of my order. Overall really happy with the ordering process and support received until taking delivery.
Thanks again and look forward to dealing with Fleetprices again in 2 years.
Thanks for sorting everything out, and keeping me informed of progress.
The car arrived yesterday afternoon I am very happy with it.
I have received my license back and the car was delivered today.
Many thanks for all your help in making the leasing process so simple.
Just wanted to say that the whole experience with Fleet Prices was great, I was always kept up to date with how things were progressing and everything was straight forward and clear.
On a separate note thank you for the contact in Bury, it was a very seamless handover with the trader, very helpful, prompt - I would certainly recommend him to anyone I know.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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