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All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
Good Morning ,
Thanks for getting in touch. As told to your staff, I have been very happy with the customer service. Mike, Rochelle, Rebecca and Michelle, no weak links in this chain, answering all questions with a no hassle attitude, v professional and friendly. The delivery driver whose name I think is Gordon was chatty and brought the car in perfect condition. Also the car surpassed my expectations in terms of quality so the value for money is impressive on this lease. As this is the first time leasing and I've had to learn how this process works I appreciate how I've been dealt with and I would definitely recommend your services. And then to top it off the MD sends an email to make sure everything has gone wellJ Keep it up!
The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I've asked and making sure even with Land Rover messing about that I got the car wanted so thank you
I've sorted the GAP insurance
Sorry for the delay in responding.
Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands.
I am more than happy with my car and my experience leading up to its delivery.
When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.
Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.
Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!
Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.
I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.
Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.
Thanks Steve, delivery and overall correspondence with Fleetprices (from mikes early dedication / patience to the follow up work of the support team) has been nothing short of first class, so much so that I'm confident that when my current car deal expires I will be straight back in touch to arrange another!
Thanks again and please pass on my thanks to Mike Tibbs and Jessica (support team).
Btw, I've already purchased ALA gap insurance using the link on the Fleetprices website, very competitive and great value cover given the piece of mind it offers.
Regards Glen & Sally
Sally & Glen Branigan
The car really is really great!
It's for Kate my wife who hasn't driven for a few years ....a bit of a surprise as she really didn't think I'd actually order the car......!
Really very impressed with the customer services which I experienced throughout the process ...truly first class!
Thanks for the email. I was delighted with the service I received from Fleet Prices.
Particular thanks to Anissa who was excellent.
I thought the whole process was speedy, proactive and impressive. I'm a little disappointed I didn't opt for the Dynamique S but hey ho. I'm OK without the GAP insurance
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