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The delivery of the vehicle went really well with no issues.
In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future.
Just a quick email to confirm everything is fine with our Nissan Qashqai. My wife tells me that the delivery driver was very pleasant and everything went smoothly (as expected) on the day.
Thank you for taking the trouble to ask.
Yes the SX4 arrived yesterday and very pleased with it. Even better than the base model I took for a test drive.
Thank you very much for arranging this lease for me.
Will recommend your company.
Kind regards, and a Merry Christmas to all at Fleet Prices.
Thank you for your email.
My liaison with Rachel was seamless from the beginning and she worked hard to get me the best deal possible which I am truly grateful for. Following the order Rachel has kept contact throughout and was always available to answer my queries when required. Rachel has provided me with her direct contact details should i have any queries during my contract which is comforting.
The delivery itself went exactly as planned and the driver explained in detail everything about the car prior to handing me the keys, he really was a lovely gentleman.
I am certainly enjoying every moment in the car Audi TT, it really is a beautiful drive and has definitely given me a great start to 2016.
I will definitely be using fleet prices again on future orders and have already recommend the company and in particular Rachel and the support team to my colleagues.
Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Yes am very pleased with the new arrival, delivery was smooth and punctual. Thank you for answering my queries during the process and your efficient yet non pushy advice. I would definitely recommend you. :-)
Yes I can confirm that service up to date and handover has been satisfactory.
In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.
We would have no hesitations in recommending you or using you next time!
I was more than happy with the level of service I received. Called and emailed the team a few times and they were very helpful.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Hi Anissa. Yes. All good. Lovely car. Thank you
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