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Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!!
Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it!
I would definatley come to you again once this lease is up.
PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.
Euril Michael Turner
It's here and it's lovely! Going out for a drive soon!
Thanks again for all your help and good service.
I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.
All the best Beverley and thanks again.
Happy new year to you. Hope you had a good one.
All went really well with the delivery of our new car. The gentleman who delivered the car was extremely helpful showing us all the car in detail. I have to say that he didn't rush and answered all our questions. We are looking forward to enjoying our new car. The date being changed didn't inconvenience us at all. Thank you for all you help.
Linda and Gordon.
This is my second car from yourselves and once again everything went swimmingly. Anissa was extremely diligent (as always) and a pleasure to deal with.
Love the car J
Many thanks and hopefully speak in another 3 years.
Yes I am very happy with the car and the service provided by Fleetprices and Craig. For me the fact that Craig and the support team kept me informed at every step of the way, was invaluable. Too many companies these days do not do this, therefore in my opinion , the service provided exceeded superb.
Many thanks and I will certainly be using you guys in the future.
Everything went spot on with delievery, thankyou so much for your hard work. I will speak highly of your business.
We really love the car. It's above our expectations if we are honest. It was delivered on time and without any issues.
I would like to take this opportunity to say thank you to you, Rebecca and your company for everything you have done for us. I would specifically like to mention Ashley. From our first interaction with Ashley he has been nothing less than fantastic and constantly went above and beyond, especially with all the work and determination he went to in securing and sorting out the vehicle with the finance company. He displayed complete professionalism and was extremely helpful throughout our process. I think we were very lucky to have him sort our car for us. Please pass this on to him on our behalf.
My brother recommended your company to us and we've been very happy indeed and I will definitely recommend your company to my friends from Italy and here in the UK.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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