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The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!
Everything was fine, thank you.
The delivery driver was polite and helpful. The car is great and has exceeded expectations.
Your post sales staff were attentive as usual and Leo was , as always, a pleasure to deal with.
Ashley was great, I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease.
Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you.
Many thanks Jane Scott
Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.
From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.
Wouldnt / wont think twice about using you when this deal comes to an end.
Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..
Have a nice xmas
Many thanks for all of your help over the last few months.
> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
Thanks for the note and follow up enquiry on my new car.
I have to say that I couldn't be happier with Fleet Prices and the level of service and support I have received during the entire process. This is my fifth personal lease contract and so far I have not yet renewed with any company, however I would be delighted to with Fleetprices and would also highly recommend them to other colleagues who have chosen to take a car allowance rather than a company car.
Leo has been great, even ringing me the day after delivery to check everything had gone well. I do hope he keeps my number for 2 years time! The car itself is fantastic and I am delighted with the total process.
Thanks to Fleetprices!
Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with!
Anissa has been fantastic. She has been really helpful on getting the right car for us. So much so I have recommended FleetPrices to some of my customers and will continue to do so.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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