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Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself.
Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car.
Just wanted to say Paul how pleased we are with the car...it's fab!
Overall I would have to say that I was very pleased with the support and assistance that I received from your team. The way that you have the customer support organised worked well for me and your staff were all very responsive to any issues or queries that I had. Calls were always answered and emails responded to very promptly, so I would be pleased to tell my friends to consider using your service. The price was very keen and the options clearly explained.
Overall very pleased, and the car is pretty good too.
Would like to thank you and your team for the service. The Customer service was fantastic and was always kept updated until the day of delivery, I would definitely recommend yourselves to friends and family. Also very happy with the vehicle.
Thanks for your email.
So far, so good! The car is lovely. A very nice chap delivered it yesterday morning.
Will let you know if any questions. Thanks for all your help, it's been a pleasure dealing with you.
Alex & Richard
We are delighted with the car and the whole process from first contact with your company has been brilliant, your staff are a credit to you from Chris to Wyn the whole team has been so helpful, we were nervous as we've never leased before but were so happy that were sure this will be a long relationship between us.
Tom, Julie and kids
Very pleased with all levels of service from Beverley and the rest of the team. Replies are prompt and all staff I've dealt with are very helpful. Couldn't fault in any way.
I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you
Regards Nev Handley
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