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Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-
1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).
Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.
Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself.
I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself)
All the best,
I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .
Just to feedback, I am extremely happy with the service received from Fleet Prices, the process has been extremely smooth, the online service has been easy to follow and very efficient, the delivery of the vehicle went smoothly and I am extremely happy with my purchase… and most of all every staff member I have spoken with has been extremely friendly, knowledgeable, helpful and very responsive.
Thanks for the follow up email.. The service I have received from yourselves has been very good with great communication throughout. Chris never got fed up with my numerous questions and always provided me with the answers in a quick and informative manner. Delivery was made within the set time scale. My only slight and it really is slight moan would be that the car was driven to me and not brought on a transporter ( I was under the impression it was arriving on one). It wasn't delivered from a local dealer either so had travelled some miles b4 arriving L. The car itself is lovely and we are very happy with it. We will not hesitate in recommending Fleet Prices to friends and family.
I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you
Regards Nev Handley
I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication.
The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car.
Cheers for the advice about the GAP insurance!
I'm very happy with my new juke! From beginning to end the communication with fleet prices was excellent.
Andy was friendly and explained all the different options available to me and regularly updated me on the progress.
The delivery driver explained all the different functions the car had and was also very friendly.
I wouldn't have any hesitation in recommending fleet prices to my family and friends.
The service provided by both Paul and the Support Team was excellent. There were difficulties with the original order as the supplier could not provide a build date for the vehicle and Paul was able to secure an alternative at short notice and also found the best deal that he could. The support team kept me up to date at all times and were always extremely helpful when I contacted them. Any queries were always answered promptly by Paul and the Support team and I would have no hesitation recommending the company.
It has been a pleasure to deal with the Fleet Prices team because of their professionalism and attention to detail..
I have sent an email to both parties to thank them for their help.
Thanks for the mail.
Yes all went perfectly with the delivery and I am very happy with the vehicle.
The service from yourselves was first class and both Leo and Jessica were very helpful and kept me up to date throughout the process.
I would gladly recommend yourselves to others without hesitation.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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