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Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company.
It all went fine thanks. The new car is great. Many thanks for all your help.
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
'Steve was excellent throughout the whole process - he was very responsive, prompt and kept his promises EVERY step of the way. I would have no hesitation in recommending Fleetprices.co.uk to anyone as they have been excellent for myself. Thank you.'
Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.
Thanks for your email. This is the first time I have ever used such a service, I must say from the start supported by Leo to delivery I have been very impressed. At each stage I have been kept well informed by every member of your team.
Finally, the car is brilliant and the firm that delivered where exceptional
Thank you for a great service, which I will most definitely be recommending to friends and family
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Many apologies for the delaying in replying.
This is the first time I have leased a car and all I can say is I'm glad I chose your company as the guidance and advice I received from Mike was second to none.
I was very apprehensive that leasing a car would be time consuming and complicated but Mike fully explained how the process worked which gave me the confidence to decided to take the plunge so to speak and order a car through your company.
I was also really please with the deal Mike managed to get me on the BMW 2 series as like-for-like it was much cheaper that any dealership could offer me for the same car.
Although, it did take two and half months to deliver the car it would probably have taken the same length of time if I had purchased the car through a dealership due to the specification on the car I required.
Overall, I have been very impressed with the value for money, guidance and advice from your company and I wouldn't hesitate in using your company again or recommending it to others.
I have a couple of questions I hope you can help me with:
- will you contact me a few months before my current contract expires to let me know of any deals for similar type cars?
- if you advise me or I see on your website an new lease offer I may be interested in before my current contract is due to finish am I able to finish my contract early so I can take advantage of the new lease deal?
Thank you for contacting me. The car arrived on-time as promised and is just what I wanted.
I would like to commend Leo for the excellent support he provided. Right from the first contact, he was helpful, courteous and supportive. He advised me on my choice of vehicle and, when I was uncertain about some aspects, suggested alternative cars which might be of interest. He always returned my calls and emails promptly and throughout the whole process was a pleasure to deal with.
I will most certainly be recommending your service to colleagues and friends, and I hope to deal with you again myself in the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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