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> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
Hi Rachel & Support Team,
I have my new car which is an Audi TTS.
I LOVE it!
Thank you so much for your help in ordering it through to me receiving it.
Special thanks to Rochelle, Claire and Sara who have helped me along the way from within the support team. Sorry if I have missed anyone out!
Hope you all have a good weekend with a couple of glasses of wine!!
Yes thanks, think he arrived just after 9am, was a nice guy. Car looks great, only driven it for a couple of miles so far!
Many thanks for your help.
Much appreciated, no issues with delivery and will certainly recommend your service to others.
I have another vehicle that comes up for renew in January so will be back in contact soon
I want to thankyou for all your help with obtaining this vehicle. I appreciated your advice about the vehicle when i was looking to purchase including the advice on the various different finance / lease options available. You were knowledgeable and took time to explain to me the various options and pricing (including time on your weekend)
I wont hesitate to recommend fleetprices to friends of mine
Many thanks again. I am very much enjoying the car
I had a great experience dealing with Fleet Prices.
My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.
The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.
Apart from that all good.
Thanks you for giving me the option, however I do not require GAP insurance
Thanks for everything. I'm very happy with the car and the service. I'm not sure how to do this on the website. Didn't see a link in your email.
Again may thanks for a really good service well delivered.
Apologies for not getting back sooner. I am now back in office ( albeit night shift ! )
I would like to emphasise the whole experience I had through Fleetprices ( and with Mike ) were professional. Friendly, concise and I was always kept informed in the process of the order/delivery etc.
The dealership have also been very professional and detailed in the order and delivery.
I have insurance sorted for the vehicle but I thank you for your recommendation, I may visit on renewal next July to see what deal and benefits that is on offer.
I am very pleased that I came to Fleetprices for my car ( I was in fact ready to go ahead last year but instead purchased a second hand vehicle ) as I done extensive research on line but was always drawn back to your website and on the moment I first enquired I was delighted that I did choose your company. I will obviously be looking again in 2 years time on renewal of contract at what offers you have then J
As for the car, DELIGHTED. It's a beautiful car and I am ( as well as my partner ) over the moon and glad I choose the Cactus.
Please feel free to keep in touch throughout my contract hire period and I will certainly respond. If no need to contact me at all, I will be contacting you in 2 years time to see how I go about renewal J
The delivery of our vehicle went very smoothly indeed. My husband was at home last Thursday (4th Oct) and he says the gentleman that delivered was extremely polite, professional and took a great deal of care when explaining how to use the cars features etc. Ian was very pleased with the delivery of our new car and the man should be highly commended.
Everything was great and we love our new car, delivery was excellent. So thanks for all your help.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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