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It couldn't have been any easier
Chris was very helpful and a genuine good guy
was a great ex and even after I changed my mind about model of car things were still very smooth
Support team were great also
Stress and hassle free I will never go back to a dealership to buy a car
Ive told everyone at work and the golf club what an absolute joy it was to deal with your company
And was the cheapest contract I could get the car for by far
This is how getting a new car should be done
Your staff are q credit to your company
Thanks scott Marshall
Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle.
Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
I have received the car today at 1.30 and it is fantastic. Thank you very much.
Thank you for your email.
I am very happy with the car and the delivery went smoothly.
Helen was an absolute star who went above and beyond helping me find and lease a car for the first time. Claire, Rachel, Rebecca, Rochelle and Sara in the support team were extremely helpful and informative, replying to any email very swiftly.
I felt I was in safe hands throughout the whole process and in 3 years time will be returning to Fleet Prices for more great service and another great deal.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
On a separate note thank you for the contact in Bury, it was a very seamless handover with the trader, very helpful, prompt - I would certainly recommend him to anyone I know.
Thank you the follow up email.
I would like to say thank you to Anissa for the easy setup of the lease deal. Every step was very simple and explained well and at a very competitive price. I was informed at each stage of when the car would be available and the documents processed quickly.
I should also like to thanks Tony lunt from Citreon, for his help with the delivery and handover.
I have already recommended fleetprices.Co.Uk to friends and family with a friend already looking to leave from you in the next month.
The car is beautiful and I am very pleased with it. As to your service, I cannot fault it. Ashley was a pleasure to deal with from start to finish, and your customer service team dealt with my questions in a pleasant and efficient way throughout. This was important as there was quite a wait for delivery, which I was aware of from the start. I certainly would not hesitate to use Fleetprices again should I go down this route in the future. I would also be happy to recommend you to friends should they be looking to lease.
(John) Andy Tulloch
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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