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Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm.
I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process.
In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated.
Thank you for your email. The car is wonderful and the delivery was as smooth as Barry Whites vocals!
I have had a stellar experience which has been achieved with superb communication, swift responses and realistic expectations. The fact that my car was delivered a month earlier than expected was a much welcomed surprise. All credit to those involved in making this happen. I am a very happy & satisfied customer!
You will definitely be highly recommended and I hope to use your services again in the future.
Thank you for your offer but, I have purchased GAP insurance on the day I received my car at a very competitive rate.
Thanking you kindly for all of your teams service.
Have a lovely weekend
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
Thanks for your mail, and please feel free to use this endorsement on your site etc.
I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.
I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.
On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .
Best of success to you, for me it's deserved based on your high customer service and good rates.
Just to say that the car arrived at 9am this morning.
I am very pleased with it.
The level of service from yourself and fleetprices.co.uk has so far been exceptional and has exceeded my expectations based on experiences with other leasing companies.
I hope to be able to sort out Sheena's car before October and will hopefully you will also be able to facilitate my next purchase.
Thank you for the email.
Yes I am happy with the delivery of the car on the whole, the car was missing a multimedia cable after delivery but I contacted the dealership directly and on has now been sent out.
It was a pleasure dealing with the Fleetprices team from Rachel to the support team personel. everyone that I contacted were responsive to my emails and dealt with my queries in a timely manner.
Thanks for checking in.
Just to say thank you for all your assistance. Its been a pleasure to deal with you and your
company. Your service was excellent.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
Yes received the vehicle. Thanks very much for all your help, my wife absolutely loves the car.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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