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Everything went to plan, very happy.
Great support and comms from all your team including Leo, Rachel and Rebecca.
I am very pleased with the car, delivery was very good too, Anissa was very professional and courteous throughout the process, I would have no hesitation in recommending your company to anyone who asked!
I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.
I'm extremely happy with everything and, yes, the delivery went very smoothly as planned.
This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future.
Since taking delivery I have secured a GAP insurance policy.
As a business owner myself I understand the value of feedback, both good and bad, and will always speak as I find. I'm please to say I only have positive things to say about my experience with Mike and the team. During the process there were issues that cropped up and the vehicle had to be changed several times, ending with a selection from immediately available stock due to time constraints caused by a delayed delivery date. Mike has been incredibly helpful, patient and supportive with me as things have needed to change, and I changed my mind, and kept me informed throughout.
I would happily recommend Mike and will be contacting him when I need my next vehicle.
Would like to thank you and your team for the service. The Customer service was fantastic and was always kept updated until the day of delivery, I would definitely recommend yourselves to friends and family. Also very happy with the vehicle.
My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica.
Yes I received the vehicle this morning and everything is perfect!
Thank you for all your help.
Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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