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All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
Thanks Rachel. Janie loves the car and all went very well with the delivery. Some of my vehicles are due for changing shortly so please keep in touch.
Yes, I am very happy with the service and correspondence I have received since ordering my vehicle, also the contact pre order was very good, amending and adapting quotes to suit my requirements.
This is my second 3 year lease with yourselves, and will definitely be looking to use you again.
Trent Shop Fitters
Car arrived at 10am apparently, Vanessa signed for it.
She just called saying she really loves it, it looks great and is just what she wanted.
Big thank you to you by the way.
Very professional and conscientious throughout, I am more than happy to recommend you to anyone, if I get involved in any conversations about leasing will definitely give your details out.
Again, many thanks.
The car is excellent and your service from start to finish was also excellent.
Quick, efficient and professional.
Huw Evans MSc
Sorry for the delay in responding.
Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands.
I receive my new car this morning.
I just wanted to say thank you very much for all your help.
I was extremely pleased with fleetprices
Anissa has been brilliant and helpful in all my enquires
All of your team with whom I have spoken are more than happy to help and quick in response to any queries I have had
This is the first time I have leased a car and your team have made that an easy option with their help
Will definitely recommend you to anyone who asks
Hi Rachel - Just to confirm i received the car this morning without any problems. Thanks for your assistance during the process.
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
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