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Thank you for the email.
Yes I am happy with the delivery of the car on the whole, the car was missing a multimedia cable after delivery but I contacted the dealership directly and on has now been sent out.
It was a pleasure dealing with the Fleetprices team from Rachel to the support team personel. everyone that I contacted were responsive to my emails and dealt with my queries in a timely manner.
Thanks for checking in.
Thanks for the email.............car arrived 8:30am Monday morning........wife delighted,
not had a look in!!!!
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
Hi Steve, yes I am happy with the car and the delivery process went smoothly. Leo was very helpful and prompt in his responses to my queries and also helped me in selling my old car. A great service, and would recommend to family and friends.
I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !
Very pleased with my new Fiesta! All went very smoothly - in fact, the whole process from start to finish went like clockwork. I found everyone at Fleetprices to be professional, courteous and efficient. Thank you for making the nerve-racking business of getting a new car so painless!
Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself.
Received the car on Saturday very clean and in a great condition. The delivery driver was very helpful and took me through all the controls. Very impressed.
Had some trouble with the whole credit check / finance process and lead times. I don't think I was given clear enough indication at the beginging of just how long this takes (cooling off period etc).
Apart from that though, I'd reccomend you in the future and look forward to dealing with you again.
Thanks for the e-mail. With regard to your request for feedback, I am very happy with the service that Fleetprices provided. I dealt with Leo, and the date that he gave me for delivery of the A180 when I first enquired back in January of early June was spot on. I was kept informed of progress of my order and my car was delivered on time, to my door - I don't think you can get better than that. Although I wasn't at home, the delivery driver took time to explain the car's key points to my wife, though as she doesn't drive I think most of it went over her head!
I have recommended you to one of my colleagues, though he is only tentatively looking at the moment, but I will definitely recommend Fleetprices if the subject of leasing comes up in future.
The whole process went extremely smoothly. Very happy with my new vehicle. The delivery driver was polite and explained clearly about the car before handing it over. Hope this is sufficient information.
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