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Thank you delivery went smoothly and all ok
Very happy with service; Anissa was excellent
All the best
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
It went very well thanks. The delivery guy was very helpful and explained everything. We're very pleased with the car. Thanks for all your help!
Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Having had a company car for over 10 years, this was the first time I had to go out onto the market and lease a car for myself. Plenty of options out there, but Fleet Prices seemed to be quite competitive. Anissa found me what I wanted and despite her being on holiday, she ensured that I had the car delivered when I needed it. Great service with only a couple of minor hitches - at the dealer showroom, which were quickly resolved. So yes I would feel comfortable recommending Fleet Prices to anyone.
I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful.
Will definitely contact you again when the current lease runs out.
Thanks for all your help.
Thanks very much – delighted with our experience of fleetprices.co.uk and would not hesitate to use you again. It's been an excellent service from start to finish.
My wife dropped this mail to Anissa:
Thanks for your mail.
You have two delighted customers here!
We're over the moon with the car, really pleased with it. The spec is great – particular favourites are the rear parking camera and panoramic sunroof. Not sure we'll be able to have a car without these in future! It's such a joy to drive, ever so comfortable and easy to handle.
The collection went smoothly on Friday – Steve was great, he took the time to talk me through all of the options/buttons/gadgets on the vehicle which was really appreciated.
Thanks for all your help & assistance.
Mark & Lindsay Hendricks
Very happy with the service from yourselves.
Kept fully upto date throughout the process.
Delivery was great. Very helpful dealer rep.
Vehicle is fabulous.
I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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