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As expected, everything went beautifully smoothly !!
Cars arrived at the crack of dawn, spotless.
The service I have received from Leo and the support team has been second to none !
The drivers are delighted with their vehicles.
Thanks for the voicemail ,Sorry I missed your call earlier.
The car was delivered yesterday and everything went well. Thanks a lot for all your work in getting this sorted, it is very much appreciated.
Yes, everything went smoothly with delivery thanks. Very happy with the car so far!
The sales process with Fleetprices was very good. I was kept informed regularly of any updates with my order and any questions I had were answered quickly.
I would definitely consider using Fleetprices again.
All went well and Nickie loves the car.
Thank you for making the process seamless.
Thank you for completing my Car Lease and delivery of my car on the 19th May.
Everything went well and I am really please with the car and the whole experience of getting the quote and completing the deal.
I like to particularly like to thank Mr Paul Phillipson for his expert advice and update by emails and phone calls from the quotation of the cars we were interested in to the completion and delivery of my car.
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.
If I could, I would buy you a pint.
Also, many thanks to Anissa for all her help as well.
With kind regards,
I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
Everything went smoothly and I was very impressed with the service that Fleetprices provided. Thank you
Very professional. Delivered just after 9am. Most efficient process.
Thanks for your help managing the process.
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